Terms & Conditions
1. Introduction
These Terms and Conditions govern your use of this website and the purchase of products from Distinctive Fragrances(“we”, “us”, “our”).
By accessing this website or placing an order, you agree to be bound by these Terms and Conditions.
2. Eligibility to Purchase
By placing an order, you confirm that:
You are at least 18 years old, or have the consent of a legal guardian
You are legally capable of entering into binding contracts
3. Products
Our products are inspired-by fragrances and are not affiliated with or endorsed by any luxury or designer brands.
Any brand names mentioned are used for reference purposes only.
Product images are for illustration purposes and may vary slightly from the actual product.
4. Pricing and Payment
All prices are displayed in South African Rand (ZAR)
Prices include VAT where applicable
Prices exclude delivery fees, which are calculated at checkout
Payment is processed securely through approved third-party payment gateways.
We reserve the right to change prices at any time without prior notice.
5. Orders and Acceptance
An order is only confirmed once payment has been successfully received
We reserve the right to cancel or refuse an order due to:
Stock unavailability
Pricing errors
Suspected fraud
If an order is cancelled after payment, a full refund will be issued.
6. Delivery
We deliver within South Africa only.
Delivery timeframes are estimates and may vary depending on location, courier operations, public holidays, or circumstances beyond our control.
Ownership and risk of loss pass to you once the order has been delivered.
7. Returns and Refunds
Returns and refunds are governed by our Returns & Refunds Policy, which complies with the Consumer Protection Act (CPA).
Due to hygiene and safety reasons:
Opened or used fragrance products cannot be returned unless defective.
8. Consumer Rights (CPA)
Nothing in these Terms and Conditions limits or excludes your rights under the Consumer Protection Act, Act 68 of 2008.
9. Privacy and Data Protection
We process personal information in accordance with the Protection of Personal Information Act (POPIA).
Please refer to our Privacy Policy for further details.
10. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Distinctive Fragrances or its licensors.
You may not reproduce, distribute, or use any content without prior written permission.
11. Limitation of Liability
We are not liable for:
Indirect or consequential damages
Delays caused by couriers or third parties
Allergic reactions resulting from product use
Customers are encouraged to review product descriptions carefully before use.
12. Website Use
You agree not to:
Misuse the website
Attempt to gain unauthorised access
Engage in fraudulent or unlawful activities
We reserve the right to suspend or terminate access for misuse.
13. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any disputes shall be subject to the jurisdiction of South African courts.
14. Amendments
We reserve the right to update or amend these Terms and Conditions at any time.
Changes will be effective once published on this website.
15. Contact Information
For any questions regarding these Terms and Conditions, please contact us at: